Aliexpress order accepted by local delivery service - what does this mean? Parcel status. Postal statuses of parcels when tracking What does it mean that the order has been accepted by the local delivery office

Aliexpress Saver Shipping is in a budget way delivery of orders from Chinese trading platform Aliexpress. It was created after the announcement of new rules for the delivery of goods in early 2017, when all sellers were required to send orders with a trackable track number.

In the vast majority of cases, Aliexpress Saver Shipping is available for goods costing no more than $5. The delivery method is often free, but sometimes in order to use it you need to pay a symbolic amount.

The seller sends the goods to the Aliexpress warehouse, where orders undergo a sorting procedure. From the warehouse, orders are sent to the airport for further delivery to the recipient.

The average delivery time of Aliexpress Saver Shipping is about 15-20 days.

Aliexpress Saver Shipping Parcel Tracking

Tracking postal items, delivered by Aliexpress Saver Shipping occurs using a track number in international format. The track will look like this: ZA000000000HK and will allow you to determine the current location of the order.

You can track your parcel on the corresponding page in the details of a specific order in the Aliexpress system or using third-party services.

It is known that the delivery of goods sent by Aliexpress Saver Shipping to Russian Federation is engaged Post office, and in Ukraine – UkrPoshta. The websites of these state postal services have a parcel tracking function, which can also be used to obtain information about the location of the postal item.

The delivery method uses the following statuses to indicate what happened to the package:

1. “Arrive at transit country” – the parcel has arrived in a transit country (an intermediate stop on the way to the recipient).
2. “Arrive at destination county” – the order has arrived in the recipient’s country and is undergoing the necessary customs procedures.
3. “Arrived at the post office” – the shipment has arrived at the recipient’s post office.
4. “Ready for pick up at delivery place” – the parcel can be picked up at your post office.

Some buyers confuse Aliexpress Saver Shipping with AliExpress Standard Shipping or AliExpress Premium Shipping. The last two delivery methods differ not only in delivery time, track numbers, cost, and sometimes transport companies who deliver parcels in the recipient's country. What all these delivery methods have in common is that each order goes through sorting center AliExpress, and only then sent to the recipient.

Disadvantages of Aliexpress Saver Shipping

According to available information, when the seller sends your order to the Aliexpress warehouse, the parcels are sorted and collected in large packages. This package may contain several dozen orders for different customers. Next, it is assigned a single tracking number. When the package arrives at postal service country of destination, it is opened and the parcels are prepared for delivery to the recipients.
The disadvantage of this delivery method is the lack of a track number for each individual parcel. If something happens to the order and it gets lost, it will be extremely difficult to prove anything in a dispute with the seller.

It is impossible to even find a suitable reason for the dispute, since the parcel was tracked, and according to this information it is at the post office, from where the buyer must pick it up.

Often, postal employees refuse to search for mail items by the recipient's first and last name. Although Aliexpress Saver Shipping is used for small and cheap items, the possible loss of goods and money is not a pleasant prospect.

Also, another problem with Aliexpress Saver Shipping is that the delivery method has restrictions on the size and weight of parcels. If in other methods you need to pay once for the delivery of several goods in one package, then in the reviewed method you need to pay for the delivery of each item separately.

When ordering 5 or more units of goods, it may turn out that Aliexpress Saver Shipping is not profitable. Sellers have foreseen this problem, and if the buyer needs a large quantity of goods, then, for example, they can offer to change the delivery method to AliExpress Standard Shipping.

We hope that Aliexpress will pay attention to the existing shortcomings of Aliexpress Saver Shipping and eliminate them in the near future. You can describe your impressions and feedback about delivery in the comments to this publication.

They try to monitor the movement of their parcels, using various resources for this. Some people install special plugins for themselves, some try to find information on special sites, and some are content with the up-to-date information on the website itself. Whatever source is used, everywhere the user is faced with different statuses. An order can have many different statuses. Almost all of them are clear and do not require explanation. But some of them may raise questions. One of them is “Order accepted” local office delivery services." Let's take a closer look at what this status means.

What does the status “Order accepted by local delivery service office” mean on Aliexpress?

• The order status “Order accepted by local delivery service” bodes only for good news. Firstly, your parcel is tracked and that's good. Secondly, the order 100% goes to you.

• This status may sound even different: “Your cargo has been delivered to the postal operator of the destination country.”

In which country is the parcel, if the status on Aliexpress is “Order accepted by local delivery service office”

This status may be displayed if the parcel is:

• In the sender's country. That is, the seller handed over the order to the local Chinese delivery service and, having accepted it, it will soon send the parcel to the destination country.
• In an intermediate country. For example, an order was sent from China to Russia via Estonia. In Estonia, it will be accepted by the local delivery service office, which will send the parcel to Russia.
  At the same time, on the website the user will see the status “the order has been accepted by the local delivery service branch,” and on another resource for tracking parcels from China the user will see the status that the order is in another country. Let's take the example of a ring () recently ordered from the website. On the website in the order details for the transaction, the last status is at 21:40 “Arrived in the destination country”, and before that there is a status at 17:44 “Order accepted by the local delivery service office”.

• The copied track number was checked on the track24.ru resource. The website track24.ru showed that at 17:44 the parcel arrived in Estonia. And at 21:40 the parcel was delivered to Frankfurt. But Germany is not a destination country.

Therefore, in this situation, the first destination country will be Germany, but Russia will soon become the destination country.

• In the recipient's country. If the site shows the status “The order has been accepted by the local branch of the delivery service”, and on an external resource exactly at that time it shows the status of the parcel’s arrival in the destination country, then this means that the order has definitely already arrived in the recipient’s country and that the buyer will receive his order.

Regardless of the country in which your package is located, the status “Order accepted by local delivery service office” foretells only good news. Wait for your order, you will definitely receive it soon.

Happy shopping everyone!

In order not to make a mistake in the approximate delivery time of the parcel, you should know what this or that status means. On this page we will consider in detail all possible statuses so that you do not have difficulty determining the location of the parcel.

Postal statuses when tracking shipments from abroad

Reception.

This status implies that the sender has completed all required forms, including Form CN22 or CN23 ( customs declaration), and the parcel is accepted by the postal or courier service. Simultaneously with receipt, the shipment is assigned an identification number, which is subsequently used for tracking.

Arrival at MMPO.

MMPO is a place of international postal exchange. At this stage the parcel is passing customs control and registration. After this, service employees prepare a grouped international shipment.

Export.

One of the longest periods in the delivery of postal items. This is due to the fact that sending a partially loaded plane is unprofitable, so you have to wait until there is a sufficient number of parcels heading to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since receiving the “Export” status, and there are no changes, you should contact the postal service performing the delivery with a request to search for the shipment.

Import.

This status is assigned to the item at the Russian AOPP (aviation mail department), where it arrives from an airplane. Here, according to the service regulations, the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined to which MMPO the parcel should be sent. The length of time an international shipment stays at AOPC depends on the workload of the department and its employees, but on average it is 1-2 days.

Handed over to customs.

After sorting, the parcels are sent for customs inspection, where they go through an X-ray scanner. In the event that employees customs service suspicions arise about the illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and the responsible operator. After this (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, an inspection report is attached and sent along the route.

Detained by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers identify a weight that exceeds the permissible limit, a value of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will bypass this status.

Customs clearance has been completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the department staff. In some cases, this status may be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to the MMPO, where logistics service employees develop the optimal delivery route to the point of issue.

Left the sorting center.

This status means that the parcel has been sent along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are Russian Post sorting centers in all major cities.

Arrived at the sorting center of the city N.

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other order delivery points. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, but within the region it can take about a week.

Arrived at the delivery location.

After the shipment arrives at the nearest post office, it is assigned this status. Next, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the “My Parcel” tracking service. As soon as you see the status “arrived at the place of delivery”, you can go to the post office. It is not necessary to wait for notification, since postal employees are required to issue the item by identification code(tracking number). Upon receipt, you must have your passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to the customs stage and MMPO. Therefore, the information will also be useful to those who make purchases in Russian online stores or are expecting a package from loved ones living in another city or region.

Now you know the interpretation of each status and can not only determine the actual location of the parcel, but also approximately calculate the delivery time.

Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And also, some private courier companies, in China especially, the same statuses can be denoted by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

• Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

• Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs release – the parcel has passed everything necessary customs clearance and is preparing for release with MMPO
• Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
• Left the sorting center – the parcel is sorted and sent to its destination.
• Arrived at the delivery location – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
• Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

• Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline Russian Post 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
• Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
• Unsuccessful delivery attempt - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
• Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
• Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it using Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belposhta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without reason.
• If your track has never been tracked on the mail website. You checked the status of the parcel in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

In conclusion

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved previously. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.