Connecting and setting up a Rostelecom TV set-top box - step-by-step instructions. We connect and configure interactive TV from Rostelecom TV set-top box Rostelecom how to connect to a TV

Science does not stand still, and now in order to watch your favorite show, you don’t have to install a dish on the roof. As, for example, in digital or analog TV. Now all this can be done using one small console and good internet. They will allow you to enjoy TV without annoying advertising, and the picture quality will also be reproduced in Full HD resolution. This technology is called IPTV.

You can purchase such an interactive console yourself. Or borrow it from your provider for a small fee. One of the companies providing the rental option is Rostelecom. The advantages of this company are that they initially configure the device so that getting started with it is completely easy. Let's look at how to connect a TV to Rostelecom.

You can borrow a device from the Rostelecom provider that will allow you to watch TV. Unlike antennas, it has many advantages:

  1. Clear and widescreen image. There is also 3D, if the technology supports it.
  2. The ability to pause, rewind, and also play a program that was on yesterday or even a month ago.
  3. A rich collection of feature films and cartoons.
  4. You can connect iptv not only to a TV, but to a PC and even a smartphone.
  5. Parental control option to limit television viewing for children.

Basically, a TV set-top box from Rostelecom is connected and configured by employees of the organization. But sometimes you have to do it yourself. Therefore, to avoid unpleasant situations, let’s figure out how to do this.

What is included in the set-top box from Rostelecom

So, the console has been purchased. First you should look at the package. What does it include:

  1. The device itself.
  2. Power unit.
  3. Remote controller remote control with batteries.
  4. Several cables for connection:
    • classic HDMI. Almost any new TV has a connector for it;
    • VGA or “tulips”;
    • patch cord Patch wire;
    • convector SCART.
  5. Warranty and instructions.

FYI. Due to the variety of cables, even older TV models can be connected.

If any components are missing, you must contact the company directly.

How to connect a Rostelecom set-top box

Connecting the interactive receiver will not take much time. After all, the provider has already laid down the initial settings of the device. To get started you will need:

  • router or network cable entering the apartment;
  • TV;
  • prefix;
  • suitable cable;
  • power unit.

To set up television from Rostelecom, you must:

  1. Place the power supply aside. It will be the last thing you need.
  2. Connect a network cable or patch cord from the router to the set-top box. However, when using the latter, you will need to configure it.
  3. Now you need to connect the TV and iptv receiver. To do this, you need to take a suitable cable: HDMI, VGA or use a SCART adapter. It would be preferable, of course, to watch TV via HDMI, as it perfectly conveys image clarity.
  4. The final step is to connect the set-top box to the network by inserting the power supply into the outlet.
  5. For the convenience of users, all connectors on the rear wall are labeled: LAN – network cable, DC – power supply, AV – for VGA. There is also HDMI and USB.

Attention! “Tulips” are inserted into the corresponding connectors depending on the color. However, if there is no color, then they need to be connected like this: white on the left, and red on the right - they are responsible for the sound; yellow goes in the center - it conveys the picture.

How to set up a Rostelecom set-top box for your TV

Now you need to move on to the next thing - understand how to set up the Rostelecom set-top box. In order to start using interactive TV services, you need:

  1. Turn on the TV.
  2. Using the television remote control, switch to AV mode (if “tulips” were connected to the connector) or HDMI.
  3. Immediately after this, the logo of the Rostelecom provider will appear on the screen.
  4. Then testing of new equipment will begin. This will last for 10 minutes. If the software version is outdated, you will have to wait for an update.
  5. Then a window will appear on the display where you must enter your username and password. They can be found in the service agreement.
  6. If everything is correct, then iptv will work.
  7. However, sometimes a PIN is requested next. In this case, you need to enter the combination of numbers “0000” or “1111”.
  8. If it doesn't work, you should call hotline and explain your situation. Number – 8-800-100-08-00.

Video instructions

How to set up a remote control for a set-top box

The set-top box comes with a remote control (RC). With proper synchronization, they can turn on the TV and turn down the volume even without using a regular TV remote control.

In order to configure the remote control, there are two ways:

  • automatically;
  • manually - you will have to use special codes.

First, you should consider a simpler option - automatic synchronization.

  1. Press the “OK” and “TV” buttons on the remote control at the same time.
  2. Using the number keys, dial the combination “991”.
  3. Then switch channels using the up or down arrows, thereby selecting the code.
  4. The TV will turn off as soon as it finds the one it needs.
  5. Turn it on again using the console remote control.
  6. Save the settings by clicking "OK". The indicator light will blink to confirm.
  7. Ready.

If it doesn’t work, then you need to open the instructions for your TV and find the code there. Or call technical support provider.

Interesting. You can also find the code on the Rostelecom website: section “for yourself” - “support” - “interactive TV” - “equipment”. Scrolling down the page, a picture of your remote control will be displayed, and a table next to it. It contains codes for various TV models.

Manual setting:

  1. Press "OK" and "TV" together.
  2. We type the found code.
  3. If the TV begins to respond to the remote control, then save it to “OK”.

Connecting a TV to Rostelecom without a set-top box

Rostelecom subscribers will also be able to connect to iptv without special equipment. To do this:

  1. Download the Zabava application on your TV. This can be done easily if your device has a Smart TV.
  2. Create an account on the application website by entering the necessary data: email and password. The first one will receive an email confirming your registration.
  3. Define region.
  4. Select the “Add Services” tab.
  5. On the service selection line, indicate “Interactive TV”.
  6. Subscribe.

Now you can use IP television on any device after logging in first.

How to connect Rostelecom television via a Wi-Fi router

Connecting via Wi-Fi is possible in two main ways, using:

  • Wi-Fi adapter (D-LINK, TP-LINK, Asus). A Wi-Fi router is also required;
  • media bridges from Motorola.

However, for this you will have to spend a little money, since they are not included in the kit.

In the first case, everything happens as follows:

  1. The adapter is inserted into the set-top box (USB input). The latter must be connected to the TV via an HDMI or VGA cable.
  2. The Wi-Fi router transmits a signal to the adapter, which transmits the signal to the interactive set-top box. And she is already sending a signal to the TV.

But to start working, you will have to tinker with the reverse settings. After all, it is not connected directly to the router. To do this, you need to call the Rostelecom hotline and follow the operator’s instructions step by step.

In the second case:

  1. When using Motorola media bridges operating at a frequency of 5 GHz, it is advisable to purchase them from the Rostelecom organization.
  2. First you need to unplug the TV and reverse.
  3. Next, connect media bridges to each device.
  4. After this, return power to them.
  5. Media bridges are activated and communicate with each other. This is confirmed by the display changing to green.
  6. Ready.
  7. This option is more convenient, since you don’t have to configure anything.

Attention. The most reliable connection is still an Ethernet network cable.

Using Power Line Adapter

When the set-top box is connected using PWC, the Internet is transmitted through the electrical network through wiring in the apartment.

  1. First, adapters are purchased. It is advisable to buy them immediately from Rostelecom.
  2. Plug each adapter into a power outlet. And connect them using a cable to the router and set-top box, respectively.
  3. Enable devices.
  4. Ready.

Possible IPTV errors from Rostelecom

It also happens that the television stops working and errors begin to appear. We need to figure out why this is happening and how to fix it.

ProblemsCauseSolution
"Get Ready";
"No IP address"
Unable to connect to the provider's serverCheck internet availability. If it is, then reconfigure the router.
Incorrect login data enteredIf the data is entered correctly, the cause may be incorrect router settings. Or the personal account is not yet linked to the serviceReboot the router. Call tech. support
Loading errorServer not foundCall the hotline
Rabbit runningSoftware error or broken router settingsCall tech. support
Almost all channels do not workSubscription fee is overduePay for the service

It's easy to connect an IP set-top box to your TV. The main thing is to follow the instructions described in the article. And also the one that came with the kit. Then unforeseen difficulties should not arise.

1. General provisions

This personal data processing policy has been drawn up in accordance with the requirements of Federal Law dated July 27, 2006. No. 152-FZ “On Personal Data” and determines the procedure for processing personal data and measures to ensure the security of personal data of individual entrepreneur D.V. Shirokov. (hereinafter referred to as the Operator).
The operator sets as its most important goal and condition for carrying out its activities the observance of the rights and freedoms of man and citizen when processing his personal data, including the protection of the rights to privacy, personal and family secrets.
This Operator’s policy regarding the processing of personal data (hereinafter referred to as the Policy) applies to all information that the Operator can obtain about visitors to the website http://rostelecom-russia.ru/.

2. Basic concepts used in the Policy

Automated processing of personal data - processing of personal data using computer technology;
Blocking of personal data - temporary cessation of processing of personal data (except for cases where processing is necessary to clarify personal data);
Website - a collection of graphic and information materials, as well as computer programs and databases that ensure their availability on the Internet at the network address http://rostelecom-russia.ru/;
Personal data information system - a set of personal data contained in databases and ensuring their processing information technology and technical means;
Depersonalization of personal data - actions as a result of which it is impossible to determine without the use of additional information the ownership of personal data to a specific User or other subject of personal data;
Processing of personal data - any action (operation) or set of actions (operations) performed using automation tools or without the use of such means with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data;
Operator - state body, municipal body, legal or individual, independently or jointly with other persons organizing and (or) carrying out the processing of personal data, as well as determining the purposes of processing personal data, the composition of personal data to be processed, actions (operations) performed with personal data;
Personal data - any information relating directly or indirectly to a specific or identified User of the website http://rostelecom-russia.ru/;
User - any visitor to the website http://rostelecom-russia.ru/;
Providing personal data - actions aimed at disclosing personal data to a certain person or a certain circle of persons;
Distribution of personal data - any actions aimed at disclosing personal data to an indefinite number of persons (transfer of personal data) or to familiarize with personal data of an unlimited number of persons, including the publication of personal data in the media mass media, posting in information and telecommunication networks or providing access to personal data in any other way;
Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to an authority of a foreign state, a foreign individual or a foreign legal entity;
Destruction of personal data - any action as a result of which personal data is destroyed irretrievably with the impossibility of further restoration of the content of personal data in information system personal data and (or) as a result of which material media of personal data are destroyed.

3. The Operator may process the following personal data of the User

Last name, first name, patronymic;
Phone numbers;
The site also collects and processes anonymized data about visitors (including cookies) using Internet statistics services (Yandex Metrica and Google Analytics and others).
The above data below in the text of the Policy are combined general concept Personal data.

4. Purposes of processing personal data

The purpose of processing the User’s personal data is to provide the User with access to services, information and/or materials contained on the website.
The Operator also has the right to send notifications to the User about new products and services, special offers and various events. The User can always refuse to receive information messages by sending a letter to the Operator to email [email protected] marked “Opt-out of notifications of new products and services and special offers.”
Anonymized data of Users, collected using Internet statistics services, serves to collect information about the actions of Users on the site, improve the quality of the site and its content.

5. Legal grounds processing of personal data

The Operator processes the User’s personal data only if it is filled out and/or sent by the User independently through special forms located on the website http://rostelecom-russia.ru/. By filling out the appropriate forms and/or sending his personal data to the Operator, the User expresses his consent to this Policy.
The Operator processes anonymized data about the User if this is allowed in the User's browser settings (saving cookies and using JavaScript technology are enabled).

6. The procedure for collecting, storing, transferring and other types of processing of personal data

The security of personal data processed by the Operator is ensured by implementing legal, organizational and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.
The operator ensures the safety of personal data and takes all possible measures to prevent access to personal data by unauthorized persons.
The User's personal data will never, under any circumstances, be transferred to third parties, except in cases related to the implementation of current legislation.
If inaccuracies in personal data are identified, the User can update them independently by sending a notification to the Operator to the Operator's email address [email protected] marked “Updating personal data”.
The period for processing personal data is unlimited. The User may at any time withdraw his consent to the processing of personal data by sending a notification to the Operator via email to email address Operator [email protected] marked “Withdrawal of consent to the processing of personal data.”

7. Cross-border transfer of personal data

Before the start of cross-border transfer of personal data, the operator is obliged to ensure that the foreign state into whose territory it is intended to transfer personal data provides reliable protection of the rights of personal data subjects.
Cross-border transfer of personal data to the territory of foreign states that do not meet the above requirements can only be carried out if there is written consent of the subject of personal data to the cross-border transfer of his personal data and/or execution of an agreement to which the subject of personal data is a party.

8. Final provisions

The User can receive any clarification on issues of interest regarding the processing of his personal data by contacting the Operator via email [email protected].
This document will reflect any changes to the Operator’s personal data processing policy. The policy is valid indefinitely until it is replaced by a new version.
The current version of the Policy is freely available on the Internet at http://rostelecom-russia.ru/policy.


There is much debate as to whether the Internet will surpass television in popularity as it has done with print media. Thanks to modern IT technologies, this topic has become irrelevant, especially after users were offered new product– interactive television. By combining the Internet and TV, service providers offer a different type of television – high-quality and reliable. In addition, it is easy to connect, and for this you only need a Rostelecom TV set-top box and the necessary components for it. By making the correct settings for the Rostelecom set-top box, and anyone can do this, you get a lot of benefits.

Content

  • 1 Components for digital TV
  • 2 How to connect the set-top box
  • 3 How to set up a Rostelecom set-top box
  • 4 Synchronizing the remote control with the set-top box
  • 5 Frequent problems with setting up and operating IPTV
  • 6 Conclusion

Accessories for digital TV

Rostelecom is the largest provider of telecommunications services on the Russian market, one of the first to offer a digital television service, which today Rostelecom TV set-top boxes are used by millions of Russians. This means that they have the opportunity to watch their favorite programs in HD and 3D format, and independently use RTK resources - they can start recording or pause, rewind the broadcast or get a file from the provider’s archive.

All this is possible thanks to an IP set-top box, and manufacturers today offer at least a dozen devices, including Ukrainian-made products from the Infomir company, but the most “advanced” TV set-top box SML-482 HD from Smartlabs is considered. Despite the fact that no particular problems with the device were identified, and the return rate is negligible, when purchasing it is worth looking at the availability of components, without which even connecting the set-top box will be problematic. The standard configuration is as follows:


  • Direct STB set-top box.

  • Power supply from Rostelecom, or adapter for 12V and 1.2A.

  • Battery: AAA battery.

  • Universal remote control.

  • A set of cables, including a one and a half meter AV cable, known as a “tulip”, a 3-meter Ethernet cable for connecting to the router, an HDMI cable, without which it is difficult to connect the device to modern LED and LCD TVs.

Important! It is the HDMI cable that quite often does not come with the set-top box, so you will have to spend extra money on purchasing it, otherwise there is no way to talk about a clear image.

  • Adapter 3xRCA - SCART.

  • Rostelecom operating manual with clear instructions on how to connect the set-top box to your TV and router.

  • Plastic bag necessary documents, including a warranty card, a remote control setup guide and a remote control code book.

Naturally, you will need a TV receiver, as well as a router equipped with LAN ports to connect the receiver to the Internet. If the distance from the TV set-top box to the router exceeds 3 meters, you will have to purchase a patch cord or extension cord. Special problems should not arise, since it will be sold to you already crimped in any computer hardware store and even on the market. After making sure that all the listed elements are present, and having understood the configuration of the receiver and TV set-top box, you can begin connecting the receiver.

How to connect the set-top box

When purchasing a new device, we open the instruction manual, which describes the procedure for connecting and setting up. In the case of an STB set-top box, there are several possible options connection, and, despite the fact that the vast majority uses one method, it is worth considering other possibilities. According to the instructions, you can connect the receiver:


Remember! If you want to get the most reliable connection of the Rostelecom set-top box via a router to the TV, the option of connecting via an Ethernet cable is best solution. In addition, it has a high sensitivity to electromagnetic interference.

How to set up a Rostelecom set-top box

After the connection to the Internet is established, all that remains is to connect the STB set-top box to the TV and make the necessary settings. For this, as already mentioned, the necessary cables are included with the device. It is better to make connections with the devices turned off, since due to a possible potential difference, one of the devices may fail. Setting up Rostelecom television does not require great skills and special knowledge, for this you only need:

  • Setting up Rostelecom on a TV begins with switching the TV receiver to AV mode using the TV's remote control. If you are using an HDMI cable, you must select the appropriate remote control on the screen.

  • If everything is done correctly, a splash screen will appear on the screen, indicating that the download of digital television has begun, and the process usually lasts no more than a minute.

  • After the download is complete, you will have to enter your username and password, and you can find them in the contract. Considering that this data is entered not from a computer, but from a remote control, they have exclusively digital values.

After identification has been successfully completed, a whole set of television settings from Rostelecom will appear on the screen. This means that the connection was successful and all that remains is to configure the channels, carry out additional settings (at your request), including the mandatory configuration of the remote control and its synchronization with the STB set-top box.

Synchronizing the remote control with the set-top box

After connecting the set-top box to the router and TV receiver has been successfully completed, you need to check the synchronization of the remote control with the TV, because without this you will not be able to perform basic actions - adjust the sound and change channels. To configure the Rostelecom TV set-top box, you will have to use the remote control of the TV receiver, and this, according to many users, is not very convenient. Setting up the synchronization of the set-top box remote control with the TV can be done either manually or automatically. In the first case, you will have to enter the synchronization codes manually, but in the second, the receiver will do this for you. To do this, you need to press the TV and OK buttons on the remote control of the IPTV set-top box, and the TV will turn off as evidence that the code has been selected. All you have to do is save the settings by pressing OK again. As for manually entering the code (this will have to be done on outdated TV models), it should be provided by Rostelecom, and it is also available on the company’s official website.

Frequent problems with setting up and operating IPTV

Even if you made all the settings correctly, the equipment may malfunction, and this is a problem with any device, unfortunately. There may also be a conflict between the set-top box and the TV receiver, and this can happen if the codes of the TV and receiver match. In this case, it is not the channels available for viewing with the Rostelecom set-top box that appear, but regular television. The way out of the situation is simple - you need to change the code of the set-top box, for which you will have to switch the equipment to program mode by holding the OK button for several seconds. Next you need to select a code in the range 3020-3024. Possible troubles may also include outdated firmware, as evidenced by the screensaver with a rabbit, as well as an incorrectly selected video input, as evidenced by a blue screen. Don’t forget to also pay your subscription fee on time, and it’s not difficult to understand that you’re overdue for another payment - instead of hundreds of channels, no more than ten, for example, will be available.

Conclusion

In conclusion, I would like to say that connecting the Rostelecom provider’s set-top box is a simple task, and even children can cope with it. Difficulties will arise if the manufacturer has violated the package, so when purchasing equipment, you must first check the presence of all cables, batteries, power supply and necessary documentation. The operating manual will help you set up Rostelecom television, and if problems arise, feel free to contact the provider’s technical support service, where you will definitely be given professional advice and help with connection and setup. In case emergency You can order a specialist to your home or office.

Having concluded an agreement for the Interactive Television service, Rostelecom subscribers most often immediately receive a set of equipment. But the company usually schedules a technician to come out for initial setup in a day or two, while suburban residents sometimes have to wait a whole week. Don't want to waste so much time? We'll tell you how to connect digital television from Rostelecom, and is it possible to do this without the help of specialists. Knowledge of connection diagrams and configuration technologies will also be useful for experienced subscribers, for example, when buying a new TV or moving equipment to another room.

What is included in the digital television package from Rostelecom

Rostelecom provides its subscribers with two options for digital television services - "" and "Interactive TV 2.0". The main difference between them is that version 2.0 can work in conjunction with the Internet from any provider. The earlier package requires that the router for digital television and broadband access belongs to Rostelecom. To connect version 2.0, we recommend that you wait for the company’s technicians to avoid problems with possible incompatibility of equipment settings from different providers. It is also better to wait for the technicians if you connect the Internet and interactive TV at the same time.

If you already have a router from RTK installed and working, you can configure Rostelecom digital television equipment yourself. The basic kit includes a set-top box, a network cable and a universal remote control. If desired, the cable can be replaced with a video sender or Wi-Fi adapter, but the initial setup must still be carried out with a corded connection.

Rostelecom offers set-top boxes for digital television in two versions - “Standard” and “Premium”. Any of them can be used with both versions of interactive TV, and they are configured in exactly the same way. The only difference is that premium equipment is complemented by a built-in 500GB hard drive and supports 3D technologies. Well and in cost, of course. But no matter what set of equipment you choose, the connection algorithm will be the same.

Connecting a Rostelecom digital television set-top box

You should not try to install an STB set-top box on the day of concluding an agreement with Rostelecom. To process your documents, interior work It takes time for the provider to install the equipment and add a new service to your personal account. Typically, these operations take about 24 working hours, and until they are completed, your digital TV will not work, even if you have made all the settings correctly. You can find out whether the service has been linked by calling the Rostelecom contact center at 8-800-1000-800.

If the CC operator has confirmed the availability of interactive TV for you, you can begin installing the set-top box. The connection diagram for Rostelecom digital television will generally look like in the picture.

After this, connect the STB to the TV using tulips or an HDMI cable. The latter is not always included in the package provided by the provider. But if your TV model supports this technology, it is better to purchase this cable additionally to ensure a clear picture and maximum sound quality when using the service. When all the cord connections are installed, you can plug the power plug of the set-top box into the outlet.

How to set up digital television from Rostelecom

The next stage is setting up digital television. Turn on the set-top box and TV, and use the remote control to switch the latter to AV mode. If you used an HDMI cable, then select this particular signal source in the menu that appears.

A splash screen will appear on the TV screen, indicating that the Rostelecom digital television set-top box has started loading. This process takes about a minute. After its completion, the equipment will ask you to enter your login and password to use the service. You can take this data from the contract concluded with the provider. The login and password will necessarily be completely digital, since they are entered using

After identification, the settings menu (or channel list, depending on the model of the set-top box) will appear on the screen. This will mean that the connection was completed successfully. At this stage, you can already use all the functions of interactive TV. But for ease of use, we recommend additional configuration of the remote control.

Setting up a remote control for interactive TV

After connecting the Rostelecom digital TV set-top box, you need to check whether the remote control attached to it is synchronized with your TV. Without synchronization, even simple actions such as turning on and off the TV or adjusting the sound from the set-top box will be impossible. For them you will have to use the TV remote control, which is not always convenient.

There are two ways to synchronize the remote control for a Rostelecom digital television set-top box with a TV of any model - enter synchronization codes manually or trust the automation. First, we will describe the easiest, automatic option.

Plug in the equipment, after loading it, press the TV and OK buttons on the STB remote control. As soon as the diode on the first button lights up and goes out twice, you can make settings, the remote control is switched to programmable mode. Enter the combination 991 on the numeric keypad and press the key that scrolls through channels.

With each subsequent press of this button on the remote control issued by Rostelecom, digital television codes will be configured. The device will begin to cycle through the synchronization codes embedded in it, sending the TV a signal to turn off.

If the TV turns off, this will mean that the code has been selected. To save it, press OK on your remote. The diode under the TV button should go out twice and light up again, signaling that the parameters have been saved. After this, you can turn on the equipment again and try to control the sound on the TV using the remote control from the Rostelecom set-top box. If it works, it means the synchronization was carried out correctly.

Owners of rare or outdated TV models may need to manually configure the remote control when connecting to Rostelecom digital TV. To do this you will need the hardware synchronization code. You can find out the meaning of the code on the Rostelecom website.

Go to the “For Yourself” section, then the “Support” menu, the “Interactive Television” submenu. Find the “Equipment” link on the page and follow it. In the new window, scroll down the page until you see the image of the remote control. A list of codes will be attached below it. Find your TV model in it and remember the numbers next to it.

If for some reason you cannot access the site, contact the company's support service. The operator will prompt you with the necessary numbers. After this, put the remote control into settings mode, as described above. But after the TV button blinks twice, do not press the channel switching key, but enter the code you saw in the list using the numeric keypad. The TV should turn off.

Attention: Each TV model has several synchronization codes. If one of them does not work, try the remaining combinations.

Common IPTV Errors

Even when configured correctly, equipment may still experience problems from time to time. Most often, complaints that Rostelecom digital television does not work come from new subscribers who are not familiar with the procedure for providing the service. So, if you see that only 10 channels are available for you to watch, and the rest for some reason do not work, in 99% of cases this means that you are overdue for payment.

Check your TV service balance, pay off the debt, and within 24 hours broadcasting will resume in full.

If the “No IP address” message appears on the screen when you turn on the TV, try rebooting the power supply. To do this, unplug the TV, then the set-top box, and then the router. After a couple of minutes, turn on the router to the network. Wait until all the lights on it turn green, then turn on the set-top box and TV. Be sure to follow the power-off sequence!

If, after turning on, you notice that some indicator is missing on the router, or it is lit in red/orange, call technical support.

Another common mistake: “No signal”. It occurs when turned on and most often indicates an incorrectly selected signal source. Another option is a broken cord connection. Check the integrity of the cable, try to reconnect all the plugs connecting the set-top box, TV and router. The rarest reason for such an error is the failure of the console. But only a specialist can diagnose it, so you can’t do it without calling technical support.

If the problem is with the company’s equipment, it will be taken away for repair. But, since digital television cannot work on a TV without a Rostelecom set-top box, you will be given a working STB during the repair. You already know how to connect it.

Digital TV without wires

Many subscribers are interested in how to connect Rostelecom digital television via Wi-Fi. There is such a possibility, but to implement it you will need a set-top box with a special port for a Wi-Fi adapter. In this case, it is better to entrust the router settings to specialists (note that this service is most likely paid for at Rostelecom). But most importantly, the quality of broadcasting with such a connection will be unsatisfactory.

Television involves the transmission of a very large data stream, with which wireless network It may simply not be possible. And if you are connected to the Internet via Wi-Fi, be prepared for the fact that the image on the TV will constantly slow down and crumble. If you don’t want to run wires around your apartment, the best option would be to purchase devices called “video senders” from Rostelecom. Belonging to the category of PowerLine adapters, they will allow you to establish a reliable wireless connection and transmit up to five video streams.